Last updated: October 2026
1. Who we are
This website is operated by PICANTI MEDIA GROUP LTD (company no. 517091757), 119 Wingate Street, Herzliya 4675716, Israel ("we", "us"). You can reach us at contact@picantimedia.com. We are responsible for the personal information described in this policy.
2. What we collect
When you send us a brief, we collect the details you enter: your name, work email, phone number, company name, province or territory, postal code, the services you are interested in, your budget range (if given) and the text of your brief. We may also collect basic technical information, such as browser type, if you accept optional cookies.
3. Why we use it
- To reply to your request and discuss a possible engagement.
- To prepare a proposal that suits your needs and budget.
- To keep records of our communications, and to meet legal obligations.
We collect and use your information with your consent. We do not use it for automated decisions about you, and we do not sell it.
4. Consent and how to withdraw it
Personal information is handled in line with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial legislation where it applies. Your consent is voluntary, and you can withdraw consent at any time by emailing contact@picantimedia.com. Withdrawing consent does not affect anything done lawfully before the withdrawal.
5. Sharing and transfers
We share personal information only with service providers who help us operate, such as email, hosting and project tools, and only as needed. Because our company is based in Israel, your information may be processed outside Canada. Where that happens, we take reasonable steps to protect it and to require equivalent care from our providers.
6. How long we keep it
We keep your information for as long as needed to respond to your request and for a reasonable period afterwards, unless the law requires us to keep it longer. If you withdraw consent, we will delete it unless we are required to retain it.
7. Your rights
You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also contact the privacy regulator that applies to you if you have a concern we have not resolved.
8. Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Changes
We may update this policy from time to time. The date at the top shows when it was last changed.